eClerx
Senior Analyst - EUSG
Designation: Senior Analyst Job Description: • Lead resolution of escalated user problems, ensuring accountability and timely closure. • Mentor Analysts, review their work, and provide constructive feedback. • Maintain…
PROCESS MANAGER
Position Summary: The Process Manager, Inbound Voice Contact Center, will oversee the daily operations of our inbound contact center. This role requires a dynamic leader who can manage and motivate a team of…
HRBP - ASSOCIATE PROCESS MANAGER
Job Title: HR Business Partner (HRBP) Associate Process Manage Location: Onsite Shift: Night Shift Experience Required: Minimum 5–7 years in Human Resources, with at least 2 years in an HRBP or HR Generalist role Job…
Help Desk Technician
Soporte Técnico Help Desk /Inglés Intermedio ______________________________________________________________________ Lugar: Lima, PE Tipo: Full-time Departmento: Infrastructure and Information Security…
Analyst
Lead Voice of Consumer (VoC) programs including surveys, reviews, and feedback analysis • Design, manage, and analyze Net Promoter Score (NPS), CSAT, CES programs across customer touchpoints • Perform social media…
Senior Process Manager
At eClerx, we pride ourselves on providing exceptional customer service. Our inbound voice contact center is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team.…
Process Manager
Key Responsibilities Design, implement, and maintain enterprise-grade tracking frameworks using GTM Web, GTM Server-side, GA4, and Firebase across web and mobile app environments. Define scalable event taxonomies,…
Senior Analyst
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if…
Senior Technical Program Manager
Senior Technical Program Manager Location: New York, NY (3x week in Office) Type: Full-time Department: Technology Job Summary We are seeking a highly skilled Technical Project Manager with expertise in Data Cloud…
Senior Process Manager
About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our inbound voice contact center is the heart of our customer interactions, and we are looking for a Senior Manager to lead our…