Everise
1 job
4 days ago
Senior Quality Assurance Manager
RemoteNorth AmericaSenior
United States
Lead end-to-end quality management across BPO/contact center programs at Everise, partnering with Operations, Training, WFM, and IT to drive QA frameworks using Lean, Six Sigma, and DMAIC, with Power BI/Tableau reporting, speech/text analytics, and HIPAA/PCI/GDPR compliance.
ai analytics automation powerbi six-sigma +2 skills
65 000 – 75 000 $