Freshworks
Manager - Business Development (m/f/d)
Freshworks is on a trajectory to $1B+, and our Business Development team is the tip of the spear. We are looking for a data-driven Manager of Business Development who lives at the intersection of Startup Hustle and AI…
Specialist - Customer Success (EX) Top Tier
Key Responsibilities Customer Relationship Management: Build and nurture customer relationships with a portfolio of assigned accounts, post onboarding through the entire customer lifecycle. Retention Excellence: Focus…
Senior Analyst - Deals Desk
The Go to Market team for Freshworks is the fastest-growing function in the organization and spread out across continents and time zones. With the increasing market demand and diverse landscape, there is an…
Lead - Data Scientist
As a Lead Data Scientist with a focus on Generative Artificial Intelligence (GenAI), you will be at the forefront of pioneering innovative applications of data science and machine learning in employee engagement. You…
Channel Sales Manager (East)
As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth through our North America partner ecosystem. You'll be responsible for building and expanding relationships with…
Senior Analyst - Cybersecurity Risk & Compliance
The Cybersecurity Risk & Compliance function is responsible for identifying, assessing, and managing cybersecurity and compliance risks across the organization. The team establishes security standards, validates…
Senior Solution Engineer (CX - NA)
1. Impact You Can Create Drive Revenue Velocity: Act as a strategic business partner to Sales Management, aligning technical resources directly with product revenue goals across the mid-market and SMB segments. Elevate…
Senior Manager - Employee Relations
The Freshworks People team shapes experiences that maximize the potential of our people. Based in San Mateo (HQ), this Senior Manager, Employee Relations role is a key member of our global ER leadership team, owning…
Senior Director - Product Design
Roles & Responsibilities Vision & Strategy: Define and drive the long-term design vision and strategy for integrated product portfolios. User advocacy: Champion a deep understanding of users to ensure products…
Account Executive - Enterprise
As a Account Executive - Enterprise , you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen…
Lead - Solution Engineer
We are looking for a passionate and technically skilled Solution Engineer to be part of our SMBC Sales Support team for Freshservice. You will be instrumental in solving complex customer problems, designing tailored…
Community Manager
As Community Manager, you will be the primary owner of the Freshworks Community. You are responsible for the quality of the community experience — from moderation and content to member engagement and programming. You…
Demand Generation Manager
We're looking for a hands-on Demand Generation Manager to join our growing Marketing team. This role is ideal for someone who enjoys building and optimizing digital campaigns that generate pipeline and revenue—not…
Escalation Manager
As an Escalation Manager in Global Customer Service (GCS), you will own high-severity and executive-level escalations end-to-end, serving as the single point of accountability for resolution, communication, and…
Escalation Manager
As an Escalation Manager in Global Customer Service (GCS), you will own high-severity and executive-level escalations end-to-end, serving as the single point of accountability for resolution, communication, and…
Senior Software Engineer - Mobile (Android)
Overview of the role As a Senior Android Engineer at Freshworks, you will architect and deliver high-quality, performant mobile experiences that scale to millions of users. You’ll collaborate with product managers,…
AI Product Marketing Manager
Freshworks is looking for a Product Marketing Manager to help bring the next generation of AI-powered IT service management experiences to market. In this role, you'll partner closely with Product Management,…
Senior Account Executive - Inside Sales
We are seeking a highly motivated and customer-centric Account Executive Level 2 to join our growing inbound sales team focused on the North America market. This is a critical role responsible for capitalizing on a…
Staff Product Manager
Role Overview As a Staff Product Manager (IC4) on the IT Service Management (ITSM) product team, you will serve as a principal individual contributor and domain expert driving the next era of enterprise service…