jcorp
HEAD, CUSTOMER CARE & EXPERIENCE
SUMMARY OF DUTIES 1.Lead customer experience strategy, process transformation, performance improvement management, talent development and mind-set & culture. To initiate process enhancement in all service areas for…
SENIOR EXECUTIVE, CUSTOMER CARE & EXPERIENCE
GENERAL DESCRIPTION The Senior Executive of XD plays a key role in supporting the Deputy Manager in designing, implementing, and monitoring end-to-end customer journey initiatives. This role focuses on experience…
MANAGER, REGIONAL OPERATIONS & STRATEGY
Job Description 1. Strategic Planning & Execution · Support the RCEO in strategic and tactical planning for hospitals within the region. · Translate corporate and regional strategies into actionable plans at…
SENIOR EXECUTIVE, REGIONAL DATA ANALYTICS & OPERATIONS
Job Description 1. Regional Performance Monitoring & Reporting • Monitor and track operational and financial performance indicators across hospitals within the region. •Consolidate monthly regional operational and…
MANAGER, OPERATIONS & HOSPITAL STRATEGY
GENERAL DESCRIPTION The Manager, Operations & Hospital Strategy plays a key role in supporting the Regional Chief Executive Officer (RCEO) in driving hospital performance, operational alignment, and execution of…
MANAGER DATA ANALYTICS SPECIALIST, COMMAND CENTRE, FUTURE HEALTH INSTITUTE
Lead development and governance of Command Centre dashboards and enterprise KPI reporting frameworks. Ensure accuracy, consistency, and reliability of data feeding into real-time monitoring platforms. Oversee data…