Teleperformance

Talent Acquisition Partner

APACInternship

analytics candidate-experience employer-branding networking vendor-management

Overview Job Overview Achieve staffing objectives by recruiting and evaluating job candidates; advising managers; managing relocations and intern program. Responsible for to attracting, screening, selecting and…

Assistant Contact Centre Manager (Customer Service) - KL

Qualifications Requirements: • Bachelor’s degree or equivalent diploma.• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in afast-paced environment, able to…

business-development

Customer Service Team Lead - KL

APACLead

Qualifications Minimum requirements: Bachelor Degree preferred Significant experience in a complex fast paced environment Minimum 2 years of prior relevant people management experience Strategic thinker with strong…

Quality Analyst (Korea Speaking) - Penang

Qualifications Main Requirements: Bachelor’s degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift Minimum 1 years’ experience as QA in technical/call center Must be…

WFM Manager - KL

Qualifications Requirements: Bachelor's degree in Business, Operations Management, or related field. Proven experience in workforce management within a BPO environment. Strong analytical and problem-solving skills.…

Social Media Project - Quality Coach- English/ Malay / Mandarin Speaking

Overview Position Summary: The Quality Coach provides support and Interaction monitoring support (as applicable) for a program or a vertical account either within a site and/or across multiple locations. This incumbent…

process-improvement

Social Media Project - Operations Supervisor - English Speaking

Qualifications Job Requirements: Diploma or Bachelor’s Degree holder is preferable. Possess minimum 2 year team lead/supervisory working experience in BPO/Call Center . An assertive, well-organized self-starter with…

Quality Assurance Manager - KL

Qualifications Requirements Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams 3+ years of demonstrated management ability…

automation six-sigma

Quality Analyst Supervisor - KL

Overview Job SummaryThe Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely and effective implementation of all company’s policies, procedures, and maintaining a system of…

Quality Analyst - KL

Qualifications Main Requirements: Bachelor’s degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift (3 shift / 5 working days) Minimum 1 years’ experience as QA in call center…

Training Manager - KL

Overview The Training Manager typically works in an office environment but may also conduct training sessions in various locations, including client sites. The role may require flexible hours to accommodate different…

Training Manager- Penang

Overview The Training Manager typically works in an office environment but may also conduct training sessions in various locations, including client sites. The role may require flexible hours to accommodate different…

Quality Manager - Penang

Qualifications Requirements: Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams 3+ years of demonstrated management ability…

automation six-sigma

Contact Centre Manager (Sales) - KL

Qualifications Requirements: Bachelor’s degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal…

business-development tls

Assistant Contact Centre Manager (Sales)

Qualifications Requirements: • Bachelor’s degree or equivalent diploma.• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in afast-paced environment, able to…

business-development

Talent Acquisition Specialist

APACInternship

Overview Job Overview Achieve staffing objectives by recruiting and evaluating job candidates; advising managers; managing relocations and intern program. Responsible for to attracting, screening, selecting and…

WFM Real Time Analyst - KL

Qualifications Excellent communication rapport-building skills. Strong analytical skills Strong ability to provide Operations Director/Managers with inputs on possible resolutions and recommendations on WFM and…

Contact Centre Manager (Customer Service) - KL

Qualifications Requirements: Bachelor’s degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal…

business-development tls

Sales Team Lead - KL

APACLead