WNSGlobalServices144

Role Purpose Ensure uninterrupted business operations through a safe and efficient facility environment. Manage a site team and lead day-to-day maintenance, proactively manage technical operations, and support…

5 months ago

1st Line Audit Support (Agent) – South Africa

To conduct audits on a daily basis and assigned workflows in order to meet defined KPIs (productivity and accuracy) Key Responsibilities: Conducting manual audit, validate questionable entries & edit transaction…

5 months ago

Customer Service Agent - Airline Campaign

AfricaFull-timeMiddle

Key Responsibility Areas:• The CSA process phone transactions in Airline contact centers. • To provide customer service through issue resolution, request process and provide excellent customer service to general and…

6 months ago

Deputy Manager - Process Train

Philippines

The incumbent will be responsible for leading and mentoring the CCT team for accounts in PHPShould have prior experience in Communication, Cultural, Soft Skills, V&A Training - both in terms of facilitation and…

process-improvement

agile azure azure-devops cloud data-engineering +13 skills

6 months ago

Lead Data Engineer

UKFull-timeSenior

United Kingdom

Please Note that this is a 4 Day Work from Office Role in Central London & 1 Day work from Home Key Responsibilities Feature development, issue resolution, and daily monitoring on cloud delta lakehouse data…

6 months ago

Assistant Manager - Process Training

AfricaFull-timeSenior

Main purpose:The purpose of the Operations Trainer role is to deliver product and technical training to their assigned operational business unit. The role of a learning and development professional is a vital component…

HybridEuropeFull-timeMiddle

7 months ago

Underwriting Support with German

Poland

Your responsibilities Preparation of new business documents/extension of agreements (e.g. policies, renewals, invoices, lists of open items, etc.). Preparation of data and reports in accordance with the instructions of…

7 months ago

Contact Center Advisor : Operations

AfricaFull-timeMiddle

Receive incoming calls from international customers Ability to interact and thrive in a fast-paced environment dealing with a high volume of calls and stressful situations Deliver appropriate sense of urgency when…

9 months ago

Group Manager-Analytics

agile analytics cloud data-quality powerbi +4 skills

Job Title: Delivery Manager – Data ProjectsRole OverviewThe Delivery Manager will oversee the end-to-end planning, execution, and delivery of data projects while ensuring strong stakeholder alignment and seamless…

HybridAPACFull-timeSenior

9 months ago

Group Manager-Analytics

accessibility automation aws css django +8 skills

Django Python Key ResponsibilitiesDevelop and maintain intuitive, responsive web interfaces using HTML, CSS, and JavaScriptSupport the automation and digital transformation of pricing workflows through web-based…

9 months ago

Deputy Manager - Transactional Quality

Sri Lanka

1. Strong understanding of Advanced Excel, VBA Macros , Power BI ( Pro) Graduate in any stream with relevant BPM industry exposure

powerbi vba

12 months ago

General Manager - Operations (BPO)

AfricaFull-timeSenior

analytics strategic-planning

Job Description Operational Management: 10+ Years of cross sites mid to large scale operational experience Oversee daily operations and ensure that all processes and services are delivered efficiently and meet client…

last year

V-Senior UX Engineer

6-8 years of UX design experience with experience in UCD( User Centered Design) Intermediate experience in front end development (Nice to have : Familiarity in BPM Platforms) A solid grasp of User-centered design and…

usability-testing

last year

Business Analyst- Retail & Consumer Process Goods

analytics data-engineering data-modeling data-quality data-science +8 skills

India

Job Summary: The Business Analyst will play a crucial role in WNS customer engagements to understand the client business requirements and drivers, and help translate them to implementable technical requirements and…

last year

V-Associate Architect

agile api aws azure ci-cd +3 skills

We are looking for an experienced Lead Developer / Associate Architect to join our dynamic team. The ideal candidate will have extensive experience in full-stack development, a strong background in Optimizely CMS (or…

Assistant Manager - Operations

AfricaFull-timeSenior

•Respond promptly and appropriately to customer inquiries via phone, email, and chat regarding bookings, itineraries, and travel policies with a goal of customer satisfaction. •Assist customers with pre-booking…

Customer Service Agent

· Identify and understand customer needs to consistently provide a high quality service. · Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and…

CUSTOMER SERVICE AGENT : DUTCH SPEAKING

Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions and guidelines to investigate, resolve and process…

CUSTOMER SERVICE AGENT : ARABIC SPEAKING