Account Executive
The Account Executive is responsible for qualifying and prioritizing potential new accounts and analyzing the best strategic approach to maximize territory penetration. The individual is a team player, who communicates clearly and respectfully to fellow employees and understands and supports the company goals. Meets and exceeds sales quota and responsible for business development and volume results and increasing revenue and profitability. Has the latitude to make independent decisions on issues concerning the effective execution of the project.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assists in contacting regular and prospective customers, architects, general contractors, and real estate professionals to demonstrate products, explain product features, and solicit orders.
- Recommends products to customers, based on customers' needs and interests and answers customers' questions about products, prices, availability, product uses, and credit terms.
- Provides customers with product samples and catalogs.
- Prepares drawings, estimates, and bids that meet specific customer needs.
- Identifies prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows, networking events and conferences.
- Monitors market conditions, product innovations, and competitors' products, prices, and sales.
- Participates in promotional activities (telemarketing, direct mail, follow ups, etc.) and sets up “frequent users” on E-commerce retail site.
- Attends Industry Events and develops Network of referral partners.
- Estimates or quotes prices, credit or contract terms, warranties, and delivery dates.
- Supervises and monitors status of orders.
- Obtains credit information and reviews CI, terms and conditions.
- Reviews customers purchase order and purchasing policy to remove any payment obstacles, as well as obtain deposit.
- Prepares order and instructions to manufacturers, reviews details with support.
- Performs administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
- Prepares instructions for delivery and installation involving appropriate CI personnel.
- Follows post installation details and audits.
- Consults with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Assists with projects under close supervision of Project Manager and Designer. Obtains credit information and reviews CI, terms and conditions.
- Develops strong relationships and an atmosphere of trust with the customer.
- Works with sales team, sales support, and other operational associates to make sure client needs are met.