Account Manager - Companion Animal

Job Description

Account Manager - Companion Animal (Temp 12- 16 months)

Our Account Managers interact primarily face to face with our veterinary clinic customers. They strive to understand their needs and consult to offer the right solutions. They collaborate within a Field Sales Team and play a critical role in supporting our customer centric business model.

Territory: Candidate should reside on Vancouver Island

Responsibilities:

• Reporting to the Regional Sales Manager, Western Canada – Companion Animal Business Unit, the Account Manager (AM) is responsible for achieving the annual sales and business objectives within his/her territory by coordinating the development, implementation, and monitoring of the Territory Tactical Plans, ensuring alignment with Regional and National Business unit objectives.

• Understanding the customer needs and communicating accurate and complete product information through on-going calls on targeted companion animal veterinarians with the goal of increasing sales and market penetration in the territory.

• Conducting continuing education & product presentations to clinic teams

• Attending product and sales training and participating in conferences and conventions.

• Optimizing business potential in the territory through effective analysis, planning and implementation. The AM manages territory data through CRM and / or other relevant territory management tools. There are other administrative duties which include expense reports and mandatory trainings.

• Completes his/her tasks in a manner fully consistent with our company's commitment to our Values and Standards, policies, procedures, industry standards and all laws and regulations.

Qualifications:

• Completed bachelor’s degree preferred

• Understanding of the Animal Health Industry preferred

• Previous Sales experience is considered an asset

• Experience in small animal veterinary practice is considered an asset

• Proficiency in Microsoft Office technology and related software

• Exhibits strong Communication skills (both oral and written)

• Motivated to lead their own specific tasks and responsibilities within a team, prioritizing time and effort towards important deliverables and producing high-quality work.

• Proven strategic thinking, decision making and strategic planning skills

• Successfully networking and forming partnerships with multiple team members within their customer base, as well as within our organization.

• A valid driver’s license is required

• Language: English

This job posting is for an existing vacancy position .

The anticipated base salary range for this position is $66,880 - $100,320 CAD. At our company, we are firmly committed to provide fair and equitable pay for similar work and experience as a fundamental aspect of our workplace culture. Individual employee salaries will be based on several factors such as relevant experience, skills & proficiency, and/or other bona fide factors relative to appropriate internal comparators.

At our Company, we lead with people. This role includes eligibility to our discretionary short-term-incentive plan which fosters a pay-for-performance culture. Also, our contemporary rewards and benefit programs go beyond traditional medical plans and retirement programs, to create a flexible, inclusive workplace to support employee well-being, development and long-term success.

We may use artificial intelligence and automated tools to support our recruitment process. AI tools are used to support, but not replace, human judgment. All hiring decisions are made by our hiring managers.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

We encourage applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial and federal accessibility legislation, we are committed to providing reasonable accommodation throughout the recruitment process.

Required Skills:

Account Management, Account Management, Adaptability, Animal Health Care, Business Sales, Client Advisory, Customer Engagement, Customer Management, Customer Support, Data Analysis, Direct Selling, Lead Generation, Market Analytics, Presenting Solutions, Product Delivery, Product Knowledge, Results-Oriented, Sales Forecasting, Sales Management, Sales Meetings, Sales Reporting, Sales Strategy Development, Sales Support, Sales Training, Strategic Objectives {+ 4 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Secondary Language(s) Job Description:

Account Manager – Companion Animal (Temporary, 12 to 16 months)

Our account managers interact primarily in person with our veterinary clinic clients. They strive to understand their needs and act as advisors to offer them appropriate solutions. They collaborate within a field sales team and play an essential role in supporting our customer-focused business model.

Territory: The candidate must reside on Vancouver Island.

Responsibilities:

• Territorial planning and objectives: Reporting to the Regional Sales Manager, Western Canada – Companion Animal Business Unit, the account manager is responsible for achieving annual sales and business objectives in their territory. To do this, they coordinate the development, implementation, and monitoring of territory tactical plans, ensuring they are aligned with the regional and national objectives of the business unit.

• Customer relations and sales: Understand customer needs and communicate accurate and complete product information during regular visits to targeted companion animal veterinarians, with the goal of increasing sales and market penetration in the territory.

• Training: Present continuing education sessions and product presentations to clinic teams.

• Professional development: Attend product and sales training, and participate in conferences and conventions.

• Territory management and administration: Optimize the territory's business potential through effective analysis, planning, and implementation. The account manager manages territory data using a Customer Relationship Management (CRM) tool and any other relevant territory management tools. Other administrative tasks include producing expense reports and completing mandatory training.

• Compliance: Perform their duties in a manner fully compliant with our company's commitment to our values and standards, policies, procedures, industry standards, and all laws and regulations.

Qualifications:

• Bachelor's degree preferred.

• Understanding of the animal health industry preferred.

• Previous sales experience considered an asset.

• Experience in a small animal veterinary practice considered an asset.

• Proficiency in the Microsoft Office suite and related software.

• Excellent communication skills (both oral and written).

• Motivation to successfully carry out their own tasks and responsibilities within a team, prioritizing their time and efforts on important deliverables and producing high-quality work.

• Proven capabilities in strategic thinking, decision-making, and strategic planning.

• Confirmed ability to build networks and form partnerships with multiple team members at client sites as well as within our organization.

• Valid driver's license required.

• Language: English.

This job posting is for an existing vacancy to be filled.

The anticipated base salary range for this position is $66,880 - $100,320 CAD. At our company, we are firmly committed to offering fair compensation for comparable work and experience, which is a fundamental element of our organizational culture. Individual employee compensation is established based on several factors, including relevant experience, skills and level of proficiency, as well as other legitimate factors related to appropriate internal comparators.

With us, we put people at the heart of our priorities. This position is eligible for our discretionary short-term incentive program, which fosters a pay-for-performance culture. In addition, our total compensation and benefits programs go beyond traditional plans (medical and retirement) to create a flexible and inclusive work environment that supports employee well-being, development, and long-term success.

We may use artificial intelligence and automated tools to support our recruitment process. These tools are used to support, not replace, human judgment. All hiring decisions are made by our hiring managers.

We are proud to be a company that values the contribution of diverse, talented, and committed people. The fastest way to foster innovation is to bring together diverse ideas in an inclusive environment. We encourage our colleagues to respectfully challenge each other's viewpoints and solve problems collectively. We are an equal opportunity employer and are committed to fostering an inclusive and diverse workplace.

We encourage applications from all qualified individuals. In accordance with our accommodation policies and applicable provincial and federal accessibility legislation, we are committed to offering reasonable accommodation throughout the recruitment process.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Temporary (Fixed Term)

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

75%

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

09/4/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.