ACCOUNT MANAGER

Company Description

Experian is a global data and technology company that powers opportunities for people and businesses around the world. We help redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people in achieving their financial goals and help them save time and money.

We operate in a variety of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many other industrial segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people in 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Area Overview:

The Large Account strategic segment has the primary responsibility of identifying and cultivating expansion opportunities for the company, focusing on prospecting clients with high potential. Its mission is clear: to drive sustained revenue growth through the active exploration of new markets, customer segments, and strategic business avenues.

This team operates in close collaboration with key departments such as Marketing, Sales, and Product Development, ensuring the effective execution of commercial strategies.

Additionally, the Commercial area is responsible for establishing and strengthening strategic relationships with private sector entities. The goal is to secure high-impact business and forge alliances that propel the company's expansion. Their contribution is crucial for the diversification of the client portfolio and positioning in strategic sectors.

Purpose of the role:

Ability to identify and close new business opportunities (hunter) and to maintain and grow relationships with existing strategic clients, meeting the assigned budget and managing a senior portfolio.

Foster the company's growth through the identification, development, and maximization of business opportunities with key clients and high-value prospects.

Deliverables:

Monthly and annual projections based on the assigned budget

1. New acquisitions
2. Implementation projects
3. Client updates
4. Client account plans
5. New client information reporting
6. Placement of innovation products

Responsibilities of the role:

Lead your territory, manage the relationship, opportunities, relevant events, strategic information, and any other input that facilitates the company's positioning.

• Leads training sessions where, through consultative techniques, business needs are linked to use cases.
• Identifies compelling reasons why the client must act with a high sense of urgency to invest in a solution like the one offered.
• Has a panoramic view of the market, which is used to develop prioritization plans based on potential by industry, investment history in services, and affinity with the solution portfolio.
• Understands the client's value chain, their main market differentiators, as well as strategic challenges including the behavior of their competitors.
• Develops business relationships with decision-makers beyond the department in charge.
• Builds high-value proposals that include success stories, industry needs, and the team's technical knowledge.
• Applies the company's proprietary solution-selling methodology to drive the development of their opportunities.

Qualifications

Education: Industrial Engineer, Business Administrator, Social Communicator.

Experience: Management of clients at all levels in different sectors of the economy, large companies, financial, Fintech, cooperative, and Services, with a minimum of 3 years of experience in managing these.

Minimum of 3-4 years of experience in B2B sales, preferably in the services sector and consultative sales.

Required technical knowledge: Excel, PowerPoint, and management of CRM, Bizagi, Sales Force

Competencies:

• Skills to assertively identify client needs, generating new opportunities and closing new business. (Good handling of objections).
• Skills for the maintenance, management, and growth of accounts assigned in the portfolio.
• Excellent relationship building, creating and maintaining long-term client relationships. (External Client and Internal Client)
• Communication skills (Verbal and Non-verbal).
• Good ability to argue and persuade.
• High negotiation capacity, strategic focus.
• Highly organized with the ability to manage multiple accounts simultaneously and effectively.
• Excellent time management.
• Customer orientation and focus on customer satisfaction.
• Ability to work autonomously and in a team. Emotional intelligence.
• Ability to work under pressure.
• Persistent, resilient, ambitious, proactive, and purposeful

Additional Information

Our uniqueness is that we celebrate what makes us different. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what really matters: DEI, work-life balance, development, authenticity, engagement, collaboration, well-being, reward and recognition, volunteering... and the list goes on. Experian's strong people-first focus has been awarded: Great Place To Work™ in 24 countries, FORTUNE Best Companies to Work For, and Glassdoor Best Places to Work (4.4 stars globally), to name a few. Take a look at Experian Life on social media or our careers site to understand why.

Experian is proud to be an equal opportunity and affirmative action employer. Innovation is a fundamental part of Experian's DNA and practices, and the diversity of our workforce drives our success. Everyone can succeed at Experian and bring their whole self to work regardless of gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have a disability or special need that requires accommodation, please let us know as soon as possible.

Experian Careers - Creating a better tomorrow together

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