Account Manager Transfer Agency

The Apex Group Overview

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That's why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.

Our Services

Investor Due Diligence

AML screening to ensure investor compliance with money laundering regulations
All investor types considered (individual, nominee, entities, trusts, partnerships, etc.)
Collection and identification of beneficial owners and shareholders
Upfront and ongoing screening of investors and associated parties (UBOs, directors, trustees, etc.)
PEP identification and reporting

Registration and Static Data

Maintain investor registers, including all static data such as address, emails, PEP status, investor risk classification, and tracking of KYC renewal date under Continuous Monitoring Program
Distribute investor communications and mailings via manual email, portal, or system-generated methods

Dealing & Cash

Receive and process subscriptions, redemptions, transfers, and switches
Approve bank information for wire transfers
Match money received to money in the bank

Reconciliations

Reconcile money movements related to subscriptions, redemptions, switches, and distributions
Investigate reconciliation breaks
Chase for missing monies related to partial or unsettled payments
Ensure custodians and distributors are all reconciled by the end of each month

Reporting

Client reporting via system-generated methods or portal (PFS Paxus, Apex Connect, E-front, Investment Café)
Fund manager reporting: missing documents, AML status of investors, estimated and confirmed cash flows
Investor reporting: NAV statements, contract notes confirmation for subscription and redemption
Capital calls, dividend distribution notices, or any other communication requested by board of directors or investment managers
Custodian and distributor reporting: fund settlement contract notes, access to accounts for ClearStream, Allfunds, and more
Family office reporting: updating family office investor accounts

Tax, FATCA/CRS

Collection of relevant FATCA and CRS forms
TIN and GIIN verification
Tax declaration collection
Defining tax status of every investor in the system

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