Account Manager
Who We Are
VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit and follow along on LinkedIn #WeAreVML.
KEY RESPONSIBILITIES:
- Key account representative for Agency and Client
- Services Client on day-to-day basis to ensure all deliverables are met
- Builds and maintains good relationships with Client
- Works with Account Director to develop long and short-term marketing and advertising initiatives
- Helps Client evaluate effectiveness of marketing and advertising programmes and monitors competitive activities and plans appropriate response/action
- Works with Creative team to ensure creative development is on strategy and meets Client’s expectations / standards
- Keeps senior management fully informed of account activity and development including client issues
- Manages overall budget and account profitability including monthly internal account reconciliation
- Works with Creative team to ensure creative development is on strategy and meets Client’s expectations / standards
- Any other reasonable duties, functions or responsibilities assigned to you from time to time
REQUIRED SKILLS:
- Able to present and sell Agency thinking and work
- Solid presentation and project management skills
- Excellent interpersonal and relationship-building skills with clients
- Knowledge of all agency functional areas in order to monitor, evaluate and impact the quality of work from strategy development to the finished product (this includes production, media, research, etc.)
- Strong verbal and written communication skills
PREFERRED QUALIFICATIONS:
- BA/BS degree required
- Minimum three to five years’ experience within an advertising agency or related industry.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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