Adoption And Measurement Analyst
Responsibilities
- Build and maintain the adoption KPI framework across the three metric themes (employee engagement, data literacy, employee satisfaction).
- Design and administer surveys and polls (awareness, satisfaction) with the SMEs, and analyse results including sentiment and trends.
- Develop Power BI dashboards and progress-tracking reports at the defined quarterly/annual cadences.
- Calculate metrics per the RFP's defined calculation methods (e.g., completion rates, attendance rates, survey scores).
- Provide adoption insights and recommendations to the change & communications lead.
- Maintain data quality, definitions and documentation for all measures.
Requirements
- 4–7 years in data/BI analysis, insights or measurement — ideally in change, HR, or programme analytics.
- Proven dashboard delivery and survey-based measurement experience.
- Power BI dashboard design; advanced Excel; basic statistics.
- KPI framework design and adoption/change metrics.
- Survey design and tools (MS Forms/Qualtrics); sentiment and trend analysis.
- Certifications in Microsoft PL-300 (Power BI Data Analyst) — preferred.
- Language: English (fluent).