AES - DE - Generative AI Prompt Engineers

- Design, build, and maintain AI agents and Copilot experiences using Microsoft Copilot Studio to automate and optimize business workflows

- Develop conversational and task-driven agents to manage real-time operational issues including service requests, alerts, escalations, and workflow orchestration

- Build a thorough understanding of client business processes to identify and define AI opportunities

- Partner with IT, operations, and business stakeholders to identify high-impact automation opportunities

- Gather pain points across business and technical stakeholders. Translate business and IT operational requirements into scalable Copilot solutions

- Lead the definition of AI Copilot strategies, prioritize initiatives, and drive implementation

- Prioritize AI use cases using a data-driven and impact-based approach

- Design and build Gen AI solutions tailored to client requirements

- Integrate copilots with enterprise data and workflows

- Work closely with Zensar’s SGO team to align outcomes and delivery

- Monitor, evaluate, and fine-tune AI models for performance and accuracy

- Stay updated with emerging Gen AI and Copilot capabilities

- Recommend upgrades, enhancements, and new AI solutions as needed

**Additional Information:**

- Candidates should have the flexibility to support US Easter time zone as required.

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