Agentic AI Engineer (ITSM & Enterprise Automation)
- Automate IT service delivery
- Build Agentic AI workflows
- Configure AI agents for incidents and requests
- Create knowledge ingestion pipelines
- Design AI driven IT operations
- Develop AI functions for classification and summarization
- Develop agentic apps and execution flows
- Ensure security least privilege and secret management
- Implement conversational AI self service
- Implement event driven integrations with webhooks
- Integrate ITSM and enterprise systems
- Lead architecture for agentic AI use cases
- Monitor workflow execution and performance analytics
- Provide technical leadership for automation and self service
- Troubleshoot integrations and authentication issues
Perks/Benefits:
- Annual bonus opportunity
- Career growth and development
- Flexible work arrangement