Application Support Consultant

Job Description

The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market.

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•Assist and guide organisations to achieve maximum profit and improved controls in a highly competitive market

•Deconstruct client issues and analyse the various solutions in all regions, via various communication channels

•Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s)

•Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher level queries

•On-site implementation and training of clients on software

The following criteria would be preferred:

•B Com degree/ degree in IS or similar qualification

•Knowledge and prior experience in accounting systems is highly recommended

•Minimum of two years’ experience in similar position

•Analytical and problem solving skills

•Exceptional communication and people skills

•Own Transportation negotiable & Valid Driver’s License

•Willingness to travel nationally

Job Type: Full-time