Aquatics Program Coordinator
POSITION SUMMARY:
The Aquatics Program Coordinator will assist in all aspects of aquatics programs to include supervision and instruction of group swim lessons, private swim lessons, school-based-learn-to-swim programming, and American Red Cross Safety Courses.
ESSENTIAL FUNCTIONS:
- Assists with in planning, implementing, leading, instructing, promoting, supervising, and evaluating aquatics programs.
- Builds positive relationships with participants and families to encourage program retention and satisfaction.
- Provides exceptional customer service by responding to member inquiries, concerns, and feedback in a timely and professional manner.
- Tracks performance measures for programs including roster management.
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Performs front line services including teaching swimming lessons (approximately 20 hours per week).
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Assists in management of staff; trains, develops, and evaluates personnel for aquatics programs.
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Assists in conducting staff meetings. Attends all staff meetings and trainings as scheduled.
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Serves as a leader in emergency situations. Ensures all members, guests, and program participants are in a safe environment.
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Adheres to the YMCA’s core values of caring, honesty, respect, and responsibility.
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Performs other duties as assigned.
LEADERSHIP COMPETENCIES:
Advancing Our Mission & Cause: Engaging Community, Volunteerism, Philanthropy, Change Leadership
Building Relationships: Collaboration, Communication & Influence, Inclusion
Leading Operations: Critical Thinking & Decision Making, Fiscal Management, Functional Expertise, Innovation, Program/Project Management
Developing & Inspiring People: Developing Self & Others, Emotional Maturity