Arcade Manager

The Showboat Scoop

Showboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences. Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean. The resort features a beautifully renovated pet friendly hotel featuring 852 rooms, including walk-out balcony suites; 100,000 square feet of flexible meeting space; the world's largest arcade spread throughout the property which includes a 45,000 square foot indoor raceway. The newly open ISLAND Waterpark, a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world, featuring 120,000 square feet housing 11 waterslides, a one-of-a-kind slide island, surf simulator, an indoor boardwalk, Paradise adult island and much more.

The true fun and excitement of the Showboat Resort is its employees. Joining our team means immersing yourself in an environment that thrives on teamwork, mutual support, and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic City's destination of choice. You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests' expectations. Join us and let's work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences.

Showboat Core Values

Here is at Showboat we value our guests and employees with our main focus on performance of position responsibilities:

1. Friendly Focused – we are committed to creating a fun environment that embraces families and children of all ages.
2. Kindness Focused – we demonstrate kindness in everything we do, seeking to uplift and support all of those around us.
3. Team Spirit – we foster a respectful workplace where team members work together to exceed our guest's expectations.
4. Hearts that Serve – we are driven by a passion to bring joy and happiness to the guests that we serve.
5. Take Ownership – we take full responsibility for our actions and the resulting outcomes, embracing personal accountability

Run the Fun

As Arcade Manager, you’ll keep our games, team, and guest experience humming—so every visit feels like a jackpot. You’ll direct day-to-day arcade operations, build smart schedules, and coach associates to deliver friendly, fast service. You’ll also oversee cash handling and POS accuracy, manage prize redemption and inventory levels, and partner with tech support to maximize game uptime.

You’ll use sales and traffic insights to adjust staffing, protect revenue through safety/security and loss-prevention practices, and complete reporting and financial reconciliations.

Required skills/qualifications:

• Strong leadership and supervisory skills
• Excellent guest communication for all ages
• Cash/POS accuracy; audit and reconciliation comfort
• Inventory and prize management experience
• Microsoft Office (Excel, Word, Outlook) + database/email tools
• Basic arcade machine troubleshooting/maintenance knowledge
• Familiarity with family entertainment center/arcade trends
• Flexible rotating schedule (nights, weekends, holidays)
• Bilingual preferred
  
  If you’re ready to lead the play, apply today.