Assistant Employee Services Manager

Company description

Swissôtel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nestled in nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique area for adults.

All this is set in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant team and build your career with us.

Job description

• Assist in maintaining accurate and up-to-date employee records, including contracts and personal files.
• Support payroll processing by verifying attendance, overtime, and leave records.
• Ensure compliance with Egyptian labor laws and Swissôtel policies in personnel matters.
• Monitor employee attendance, leave requests, and punctuality, addressing discrepancies as needed.
• Assist with the administration of employee benefits programs, including health insurance and social security.
• Help prepare periodic reports on personnel data, such as turnover, attendance, and benefits usage.
• Respond to employee inquiries related to contracts, benefits, and employment policies.
• Collaborate with the Personnel Manager to support recruitment and onboarding processes.
• Facilitate the collection and documentation of legal requirements for local and expatriate employees.
• Support audits by ensuring the accuracy and completeness of personnel files and records.
• Assist with offboarding processes, including exit interviews and final settlements.
• Coordinate with other departments to ensure proper implementation of HR policies and procedures.
• Maintain and update the personnel database for quick and accurate access to employee information.
• Support the implementation of disciplinary actions and ensure proper documentation.
• Provide guidance to employees and managers on labor law compliance and personnel policies.
• Assist in organizing training sessions related to compliance and workplace policies.
• Ensure the confidentiality and security of all personnel records and sensitive information.
• Collaborate on initiatives to improve the efficiency of personnel operations and workflows.
• Monitor and report any potential risks related to labor law or personnel practices.
• Act as a liaison between employees and the Personnel Manager to maintain a harmonious work environment.

Qualifications

• Hospitality industry experience, particularly in hotel or resort operations
• Experience with Human Resources Information Systems (HRIS) and talent management platforms
• Demonstrated success implementing organizational change initiatives and process improvements

Additional information

• Experience is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem-solving abilities
• Fluency in English; additional languages are a plus