Assistant General Manager
Join the Sushi Roku/BOA Steakhouse Team - Now Hiring an Assistant General Manager
Sushi Roku/BOA Steakhouse Manhattan Beach is looking for enthusiastic, hard-working Manager to join our dynamic team!
What You’ll Do:
An Assistant General Manager provides leadership and ongoing training and development to the front-of-house staff and ensures service standards are consistently executed and achieved. Responsibilities include acting as a liaison between team members and management, executing each shift at the highest level of hospitality and acting as an extension of management when working service. The Restaurant Manager creates a positive work environment for our employees through friendly, caring, and professional communication, making sure to pass down a culture of excellence.
Your Key Responsibilities:
- Assist the General Manager with staffing, training and development for all hourly front-of-house employees
- Ensure that company standards are being met by communicating effectively with our employees and consistently reinforcing our policies and procedures
- Reinforce company rules at all times, including uniform, grooming and timeliness of employees
- Oversee all areas of service including but not limited to floor management, cultivating relationships with new and returning guests and creating a proactive sales culture with all staff
- Assist the General Manager with scheduling, purchasing, managing labor, food and beverage costs and P&L statements
- Aid the General Manager in investigating and resolving guest complaints
- Oversee restaurant repairs and preventative maintenance to ensure optimum operational efficiency
- Ensure compliance with health, sanitation, liquor, safety and employment regulations by clearly communicating and reinforcing standards and procedures to all staff members
- Embody and deliver on exceptional service and hospitality