Assistant Manager

Responsibilities:

Assist the Operations Manager to ensure smooth daily operations on site.
Assist the Operations Manager with the purchase and setup of new apartment units.
Arrange maintenance repairs for existing residents and vacated units.
Oversee and direct all cleaning activities of apartment units including planning of work schedules of the housekeepers and operations team.
Inspect and monitor the conditions of the apartment to ensure it is in line with Company's standards.
Monitor the performance of the housekeepers, in-house technicians and outside contractors.
Attend to tenants' queries, requests, feedback and complaints and take necessary steps to ensure tenants' satisfaction.
Monitor and replenish cleaning materials to ensure housekeepers have proper tools to perform their duties.
Prepare reports on stock counts to ensure there are sufficient stocks at all times.
Plan and implement environmentally sustainable work practices.
Communicate with Operations Manager to develop strategic operations goals.
Develop long term strategic plan to achieve company's objectives.
Perform any other duties or job functions as assigned by the immediate superior.

Requirements:

See also