Billing Assistant Manager - DME
Our Medical Billing Team continues to GROW! We are ADDING an additional ASSISTANT MANAGER!! Do you have the EXPERIENCE & ARE YOU READY TO MAKE A CHANGE??? Apply NOW!
Summary:
The Billing Assistant Manager is responsible for maintaining vast amounts of information in the HDMS system that is a resource to all department team members as they handle collections from payers. In addition, this position provides leadership to billing employees through monthly reviews, coaching and problem solving.
Essential Functions:
- Review and approve write-off requests – identify improvements needed to processes based on write-off reasons and bring to billing manager and customer service manager’s attention
- Assist billing manager with identifying payer claim processing issues and working with payers to resolve.
- Compose and meet with staff for 90-day and annual performance reviews.
- Assign and monitor overtime projects
- Monitor daily billing functions and ensure timeliness and completion. (Track and maintain active worksheets, weekly denial reports, assurance queues)
- Review aging regularly to identify payers that have had significant increase in aged balances.
- Answer staff questions and concerns as needed.
- Identify and research system issues; open and follow up on support tickets as needed
- Maintain HDMS tables including: product adds, bill code updates, non-payment codes, allowable updates
- Monitor private pay and collections process including running applicable reports for staff to complete.
- Monitor phone queue and voicemails to ensure appropriate coverage and timeliness of returning calls.
- Meet with billers to discuss aging and productivity results
- Run reports and provide to clerical staff (moveable rejections and deductibles, product return refunds, non-automated POTA, and sequestration)
- Assist with special projects as necessary