Branch Manager

Distinguishing Features of the Position
The Branch Manager performs a variety of complex technical and administrative tasks requiring considerable independent judgment and in-depth knowledge related to the management of branch operations.

Essential Job Duties and Responsibilities

• Serves as a key member of management; understands the organization, financials, industry/sector, customers, and strategy.
• Supervises employees, provides direction, coaches, trains and develops, hires, and manages performance to organization goals and expectations.
• Manages budgets and resources effectively and efficiently; knows and understands organization’s financial position.
• Manages vendors and outside service providers effectively; sets expectations and holds them accountable.

Building Management

• Oversees branch physical plant (cleanliness, safety, security, use); reports problems to the Facilities Manager and/or immediate supervisor.

Collection Management

• Selects and maintains materials for department or branch collection.

Community Engagement

• Acts as the face of the library with the community, and participates in civic and local organizations.

Fiscal Operations

• Assists in budget preparation and maintenance by forecasting department or branch library requirements and monitoring/approving expenditures.

Marketing

• Maintains good public relations with the neighborhood, community or target populations served by the unit.

Personnel Management

• Trains, coaches, and makes assignments to subordinates, evaluates their performance, and recommends personnel actions.
• Monitors unit operations and customer service, ensures any necessary corrections are made, and implements staff changes to improve activities.

Policies & Procedures

• Directs operations of library branch by assisting in developing short-range and long-range plans, determining internal policies and procedures, and coordinating the development of goals and objectives for the unit.

Programming

• Coordinates, plans and promotes various library activities.

Project Management

• Manages and leads in the operation of a library branch.
• Attends meetings, continuing education programs and conferences to keep informed of current trends, issues and methods related to the assigned area of responsibility.
• Alternates with other Branch Managers as the person in charge of the Main Library.
• Serves as a member of the Library's Management Team.
• Prepares correspondence and hears and resolves complaints.
• May lead and facilitate standing or special committees.

Performs other duties as assigned.