Branch Manager
Position Purpose:
Manage and oversee assigned branch associates, supervise branch operations, and ensure efficient operation on a day-to-day basis. Improve productivity and streamline branch activities to maximize results and achieve goals. Stay up to date with plumbing/heating/HVAC supply industry knowledge.
Essential Functions:
- Recognize employee achievements and encourage excellence in the work environment
- Oversee and manage effectively counter sales, shipping & receiving to maximize sales goals
- Responsible for associate evaluations and disciplinary actions
- Develop and implement sales plans
- Conduct regular sales and operations meetings
- Brief employees on current sales goals, promotions, and other relevant information
- Evaluate employee performance and provide feedback and coaching as needed
- Identify training needs
- Interact with customers on a regular basis to ensure satisfaction and gain useful feedback
- Resolve customer problems as needed
- Manage budgets, allocate branch funds, and define financial objectives
- Coordinate with other branches to share knowledge, plan promotional activities, or achieve goals
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Achieve financial objectives by preparing an annual budget; schedule expenditures; analyze variances; initiate corrective actions.
- Recruit, vet, interview, and hire new employees
- Network to improve the presence and reputation of the branch and company
- Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
- Organizing marketing activities and events for the branch
- Adhere to high ethical and professional standards
- Other duties as required
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.