Business Development Agent
Who We Are
Mandal Buick GMC is a family owned and operated dealership serving the D'Iberville, Mississippi area and the surrounding areas. We believe our employees come first, and we're always seeking hardworking, talented individuals to join our team.
What We Offer
- Health insurance
- 401K
- Paid time off
- Employee discounts
- Paid training
- Life insurance
- Company holidays
- Growth opportunities
Responsibilities
-
Answer customer calls and establish follows-up with sales appointments.
-
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
-
Provide customers with initial product information and direct them to the appropriate dealership resources.
-
Follow up with leads that are not ready to make an appointment or no-show.
-
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
-
Utilize CRM tracking system daily.
Qualifications
-
At least one previous role based in customer service experience
- Some automotive knowledge a plus
- Computer and technology skills necessary
- Speaking and writing skills necessary
-
Excellent teammate with collaborative attitude and eagerness to improve
-
Prompt and courteous demeanor
-
Positive and hardworking personality
-
Strong computer skills
-
Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.