Business Development Coordinator
Galleria BMW is the 1st brand new BMW store in over 30 years and serves the Gulf Coast area with a new state of the art facility. We always strive to ensure that our customers enjoy the best car-shopping and dealership experience of their life. Our friendly and knowledgeable staff focuses on delivering excellent customer service for all guests that come to our dealership. Our employee culture is unlike any out there and we’re always looking to grow our fantastic team!
What We Offer:
- Comprehensive Medical/Vision/Dental
- State of the art store
- Great culture
Responsibilities:
- Oversee incoming leads for sales department
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
- Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
- Responsible for making outbound sold and unsold follow-up calls
- Be available to respond phone AND email inquiries in a professional, well-spoken manner
- Meet and exceed goals each monthly and quarter
Requirements:
- Good verbal and written communication skills
- Proficient with Microsoft Word, Excel, and Outlook
- Time management, prioritization skills, and the ability to multi-task are required
- Self-motivated and goal-oriented
- Ability to hit sales quotas and closing percentages
- Must be willing to submit to a drug screen prior to employment
- Must have a clean & valid driver’s license