Business Development & HOA Sales Representative

TITLE: Business Development & HOA Sales Representative

DEPARTMENT: Sales

REPORTS TO: Sales Manager

FLSA STATUS: Exempt

The Business Development & HOA Sales Representative is responsible for driving company growth through a combination of strategic business development, relationship management, lead generation, sales execution, and account development. This position serves as the primary contact for identifying new market opportunities, developing partnerships, managing HOA sales activities, maintaining a healthy sales pipeline, and converting opportunities into revenue.

The ideal candidate is equally skilled at building long-term strategic relationships and executing day-to-day sales activities. They will work across all business lines to increase market presence, generate qualified opportunities, strengthen community partnerships, and achieve sales objectives.

Essential Duties and Responsibilities

Business Development

• Identify and develop new markets, business opportunities, and strategic partnerships across

all lines of business.

• Build and maintain relationships with homeowners associations (HOAs), community leaders,

developers, builders, and other key stakeholders.

• Research market trends, competitive activity, and expansion opportunities.

• Collaborate with leadership and marketing teams to increase brand visibility and market

awareness.

• Develop and implement strategic growth initiatives that support company expansion goals.

• Represent the company at trade shows, association meetings, networking events, and

community functions.

• Support long-term business planning through market intelligence and opportunity

assessment.

Sales & Account Management

• Manage the complete HOA sales process from prospecting through contract execution.

• Conduct outbound prospecting activities, including cold calling, email outreach, and followup communications.

• Qualify and develop leads generated through business development efforts, referrals, and

marketing campaigns.

• Conduct site visits within HOA communities and new developments.

• Gather market intelligence from builder sales teams and community stakeholders.

• Verify exclusivity areas and report competitive activity to leadership.

• Maintain accurate customer records, opportunities, activities, and pipeline information within

Navusoft.

• Coordinate bulk pickup scheduling and service-related needs for HOA customers.

• Prepare proposals, presentations, and contract documentation.

• Negotiate agreements and close sales opportunities.

• Meet or exceed established sales and revenue targets.

Key Success Metrics

• New business opportunities created

• HOA accounts acquired and retained

• Sales revenue generated

• Contracts and agreements closed

• Lead conversion rates

• Pipeline growth, accuracy, and velocity

• Strategic partnerships established

• Market expansion initiatives completed

• Customer satisfaction and account growth

• Contribution to overall company growth objectives