Business Development Support Manager

Why join our team

At Options For All, we create opportunities for adults with disabilities to live, work, and love life in their community with dignity and respect. As a USA TODAY Top Workplace, we are proud to build a culture where team members feel supported, valued, and connected to meaningful work.

As a Business Development Support Manager, you will make a difference every day by helping people build independence, make choices, and work toward their goals. This is more than a job. It is a chance to create real impact while joining a mission-driven organization that values dignity, inclusion, and respect. We are looking for people who care deeply, take initiative, and want to help others thrive.

Why you’ll love it here

At Options For All, we believe a great workplace starts with putting people first. We are proud to build a culture where team members feel supported, valued, and connected to the work they do. We celebrate diversity, foster belonging, and create opportunities for growth.

When you join our team, you can expect:

• A supportive team environment

• Meaningful work that makes a difference

• An inclusive culture where you belong

• Opportunities to learn and grow

Your benefits start on Day 1:

• 100% company-paid medical, dental, and vision coverage for employees

• Comprehensive coverage for qualifying dependents, including 100% dental and vision and 50% medical

• Retirement savings plan with up to a 5% company match

• Mileage reimbursement for work-related travel

• Paid vacation, sick time, and paid holidays, including your birthday

• Student Loan Repayment Assistance Program

What you’ll be doing

As a Business Development Support Manager, you will be responsible for executing business development strategy, employer engagement, and placement pipeline performance across assigned regions.

In this role, you will:

Business Development Support

• Assist in identifying and researching potential business opportunities and markets.

• Support preparation of presentations, proposals, and reports for prospective clients.

• Maintain and update customer relationship management (CRM) systems.

• Coordinate and schedule meetings with clients and internal stakeholders.

• Assist in the development and execution of marketing campaigns and business development strategies.

• Conduct market analysis and competitor research.

• Assist with drafting and reviewing contracts, agreements, and other business documents.

• Identify and pursue new business opportunities through networking, referrals, and prospecting activities.

• Proactively seek opportunities for employment program growth and strategic business development initiatives.

• Support and coach Job Placement Facilitators (JPFs) and job development activities to facilitate employment opportunities and achieve performance targets.

Project Management Support

• Assist in planning, executing, and monitoring projects.

• Prepare project plans, schedules, and timelines.

• Coordinate project activities and ensure deadlines are met.

• Maintain project documentation, including meeting minutes, status reports, and risk logs.

• Facilitate communication among project team members, stakeholders, and clients.

• Identify and resolve project issues and risks.

Leadership and Oversight

• Directly supervise Job Placement Specialists (JPS), including oversight of daily job development activities, employer outreach, and placement coordination.

• Own performance outcomes related to employer engagement, interview conversion, and placement volume.

• Establish and maintain employer partnerships that support Competitive Integrated Employment (CIE) outcomes.

• Provide coaching, guidance, and performance management to Job Placement Specialists.

• Monitor accuracy of documentation, reporting, and compliance with funding and program requirements.

• Identify risks, barriers, and performance gaps and escalate concerns as appropriate.

• Collaborate with Area Managers to ensure alignment between client readiness, referrals, and job development efforts.

• Support implementation of standardized workflows, KPIs, and employer engagement strategies across regions.

Administrative Duties

• Provide administrative support related to business development activities.

• Organize and maintain files, records, and documentation.

• Handle correspondence and communications.

• Prepare and distribute meeting agendas and meeting minutes.

• Assist with travel arrangements and event planning.

• Perform additional duties as assigned.

What we’re looking for

We are looking for someone who is compassionate, dependable, and ready to make a positive impact.