Business Process Manager
ABOUT THE ROLE
The Business Process Manager at Cornerstone Building Brands Aperture Solutions is responsible to lead a team to employ methods to discover, model, analyze, measure, improve and optimize business strategy and processes focusing on customer experience from an order entry perspective. In this position, you will focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability, and assist the organization to meet its business objectives and goals.
WHAT YOU’LL DO
- Oversee and manage team members to set clear expectations and provide performance feedback to achieve success
- Establish workshops/activities to ensure strategic timelines are met
- Coordinate team efforts by site based on organizational deployment roadmap
- Collaborate with functional leaders and their teams to achieve harmony in goals and objectives
- Oversee creation of business requirements and delivery to development teams
- Organize validation testing for all configuration and functional changes pertaining to order entry processes and systems
- Manage the creation and training of standard operating procedures as they pertain to order entry functions for both internal and external customers
- Work with other functional areas of the business on communication of process/system changes to ensure a smooth transition of deployments
WHAT YOU’LL NEED
- Bachelor’s degree in business or in lieu of a degree, a minimum of 10 years of significant, relevant professional experience
- Minimum of 5 years’ experience with project leadership and team management
- Strong communication and leadership skills
- Experience mapping and testing various business processes
- Ability to work and collaborate with all levels of an organization
- Excellent knowledge of Microsoft products including Outlook, Excel, Word, and Power Point
- Preferred knowledge of WTS Paradigm and various ERP functionality
All your information will be kept confidential according to EEO guidelines.