Business Support Manager - CEO Office

Location: London / Hybrid Working

(Expectation that you will attend an office 2 days per week plus additional office attendance across London/Sheffield as required)

Contract: Permanent

Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)

Salary: Up to £52,500 (London) depending on experience

THE ROLE In this role you will provide high-level business support and operational support to Chief / MD level leaders within the CEO Office and ensure senior leadership is effectively supported, priorities are managed, and Chief / MD-related activity is coordinated, escalated or delegated as appropriate to support the delivery of strategic objectives. Acting as a key point of contact, you will also build strong stakeholder relationships and champion high-quality business support across the team and wider Bank.

You will manage complex diaries and inboxes, anticipate needs, and ensure leaders are well-prepared. You will act as a trusted first point of contact for senior stakeholders, enabling smooth and effective communication. You will deliver high quality administration including travel, expenses, and meeting coordination, while also supporting budget management through raising and tracking purchase orders and monitoring operational and event-related spend.

This role requires that you will be working closely with relevant teams, including Secretariat, to coordinate governance and board or committee activity. In addition, you will support recruitment administration, new joiner inductions, meetings and events, preparing agendas, taking minutes, and tracking follow-up actions.

You will be able to demonstrate the ability to build effective relationships across the Bank and with external stakeholders, support key projects and produce presentations, reports and documentation whilst providing flexible support across teams when required. You will bring a high level of discretion and professionalism, with the ability to handle sensitive and confidential information. You will have excellent communication and stakeholder management skills, alongside advanced Microsoft 365 capability, particularly Outlook.

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Key Benefits

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• 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
• 15% employer pension contribution
• Flexible working
• Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more