Call Center Agent

Job Descriptions:

• Field inbound customer calls and make outbound calls as necessary through the call center operations system
• Answer customer inquiries and provide necessary information and solutions.
• Listen to customers voice and leave the records.
• Execute database operations such as change of subscribers' information, etc.
• Other duties as may be assigned time to time by the Company.

Requirements:

• High school diploma or equivalent
• Problem-solving skills ability to multitask and work in a fast-paced environment.
• Ability to work independently.
• Proficiency in Microsoft Office Suite knowledge.