Card Business Development

About the job

Cards business development

1. Term: 12 months
2. Division: Cards
3. Reports: Cards division BD lead
4. Relevant experience: 12+ years experience with 5+ years as a business development or cards acquisition expert in KSA
5. Mandatory experience: English proficiency. Arabic is mandatory

Purpose of job

With high aspirational targets on SNB cards business for 2025, business development will be responsible for all sales activities and product support to ensure we keep the number one market share position and improve our competitive offerings.

Tasks

Core responsibilities and accountabilities

• Review current sales processes through channels (branches, telesales, digital & direct sales).
• Enhance and update sales training materials.
• Support branch network, telesales agents & direct sales with quarterly training sessions on how to sell and key features and benefits.
• Mystery shopping through branches.
• Support in developing sales campaigns for staff & customers through channels.
• Conduct sales market research.
• Generate data and reports to show sales progress.
• Develop a high-level presentation on business development activities.
• Support in aftersales activities by analyzing application rejection reasons.
• Conduct complex analysis to find new market opportunities.
• Engage with stakeholders to improve internal processes for cards acquisitions and aftersales activities.
• Follow up closely with product development team on any new RAC changes or product enhancement system fixes impacting sales and aftersales.
• Review current RAC policies and suggest enhancement.

Knowledge and experience

12+ years experience with 5+ years as a business development or cards acquisition
Regional experience

Skills

• Extensive business experience, especially in creating acquisitions/sales action plans and strategies.
• Strong market research skills.
• Effective verbal and written communication skills (English & Arabic).
• Math and analytical skills.
• Strategic thinking.
• Understanding of market trends in KSA.
• Strong presentation and training skills (English & Arabic).
• A proven track record of providing actionable solutions and targets.