Case Manager - JISH

Title: Case Manager JISH

Unit: Scattered Site Housing - Justice Involved Supportive Housing

Reports to: Program Director

Status: Full Time, Regular, Non Exempt

Salary Range: $32.97 - $3.71 per hour [Approximately $60,000 - $65,000 annually]

Location: Bronx, New York

Days/Hours: Monday – Friday 9am -5pm (Some flexibility required)

Position Summary:

The Case Manager will perform initial assessments, provide ongoing supportive services both in the field and in the office and maintain documentation requirements for justice involved clients with histories of mental illness, substance use and homelessness.

Essential Duties and Responsibilities:

• Conduct intake needs assessments on clients eligible and accepted for housing services;

• Create individualized service plans and Outcome Stars for each client. Document all client services, including successful and unsuccessful outreach attempts;

• Conduct crisis intervention with clients, as needed;

• Assess client’s need for temporary rental subsidy and furniture/moving allowance;

• Assist clients in obtaining all necessary documentation to facilitate benefits application process. Assist clients with completion of and submitting client’s application to appropriate benefits provider agency (e.g., HRA, Social Security);

• Act as a liaison to representatives of benefits administrations;

• Act as liaison in conjunction with property management, between client and landlord, to mediate any landlord-tenant issues and

• Provide ongoing counseling, supportive services needed to achieve goals stated in client service plan and Outcome Star.

• Travel across the 5 boroughs on mass transportation as assigned and as needed to provide services to assigned participants.