Case Manager

The Adult Case Manager provides community-based case management and care coordination services to adults experiencing serious mental illness, co-occurring disorders, and complex psychosocial challenges. This position supports individuals in achieving stability, independence, recovery, and improved quality of life through person-centered, recovery-oriented, and trauma-informed practices.

The Adult Case Manager assists clients in accessing medical, behavioral health, housing, financial, vocational, educational, and community resources while coordinating care across multiple providers and systems. The role works collaboratively within an interdisciplinary treatment team to support continuity of care, reduce barriers to treatment engagement, promote wellness and recovery, and minimize unnecessary hospitalization or crisis service utilization.

This position requires strong organizational skills, professional judgment, advocacy abilities, and the capacity to build therapeutic and supportive relationships while maintaining professional boundaries. Services are provided in office, community, residential, hospital, and home-based settings as clinically appropriate.

ESSENTIAL RESPONSIBILITIES

Case Management & Care Coordination

Client Support & Intervention

Collaboration & Team Participation

Documentation, Compliance & Quality Assurance