Case Manager
Nonexempt
Department: Programs
Hours per week: 40/Full Time
Reports directly to: The Assistant Director and indirectly to the Director and Corporate.
Job Summary:
Provide case management services to assigned case load in compliance with the Bureau of Prisons regulations. Manage and maintain resident files ensuring confidentiality. Assist with ensuring residents’ success in programs.
Education and Qualifications:
Bachelor’s degree in a social, human services, criminal justice or behavioral science program from an accredited college or university. At a minimum, one year of experience must be working in human services, corrections, or community based services. Work experience may be substituted for academic studies exchanging one year of work experience in a related field for one year of academic education. Total work experience needed in lieu of the combination of education and work experience is five years. Must have a valid driver’s license or state ID, social security card issued by the U.S. Social Security Administration, and be a United States citizen, permanent resident, or other person lawfully admitted into the United States. Must pass a federal background check.
Skills and Specifications:
- Problem solving, planning and prioritizing
- Detail oriented
- Data entry
- Customer Service
- Communication skills – written and verbal
- Information gathering and monitoring
- Flexibility, adaptability, teamwork and customer service orientated
- Ability to meet established deadlines
- Microsoft Outlook, Excel, Word, PowerPoint