CLEANING OPERATIONS MANAGER
- Developing, executing, and ensuring company SOPs are followed throughout assigned sites
- Building open and trusting relationship with clients to achieve long term partnership and contractual renewal
- Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations
- Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies
- Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
- Planning of manpower deployment at various sites to meet the contractual requirement of clients
- Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface
- Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review
- Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.
- Handle the budgeting of sites assigned and ensuring that it is kept within