Client Success & Project Manager

Wellington | Data & AI Consulting | Full Time

Shape the Future of Data & AI in New Zealand

At dataengine, we help organisations unlock value from their data through modern cloud, analytics and AI solutions. Our clients range from government agencies and enterprises through to fast-growing organisations looking to harness the power of data.

We're looking for someone who thrives at the intersection of client relationships, commercial growth, and project delivery.

This is a unique opportunity to take ownership of strategic client accounts, lead meaningful data and AI initiatives, and play a key role in our continued growth.

If you enjoy building trusted relationships, solving business problems, and delivering impactful technology outcomes, we'd love to hear from you.

About the Role

As our Client Success & Project Manager, you'll act as both the trusted advisor to clients and the driving force behind successful project delivery.

You'll work closely with senior client stakeholders, our technical consultants, engineers, architects, and leadership team to ensure projects are delivered successfully while identifying opportunities to deepen and expand client relationships.

This role offers a rare combination of:

  • Strategic account management

  • Technology project delivery

  • Commercial growth responsibility

  • Executive stakeholder engagement

  • Data, analytics and AI transformation projects

What You'll Be Doing

Client & Account Management

  • Develop strong, trust-based relationships with key client stakeholders

  • Understand client business objectives and identify opportunities to add value

  • Act as the primary point of contact across client engagements

  • Drive client satisfaction, retention, renewals and account growth

  • Support proposals, solution development and commercial discussions

  • Identify upsell and cross-sell opportunities across the data, cloud and AI landscape

Project Delivery

  • Lead the end-to-end delivery of Data & AI consulting projects

  • Define project scope, objectives, timelines, budgets and success measures

  • Coordinate internal technical teams and external stakeholders

  • Manage project risks, dependencies and issues proactively

  • Monitor project performance and provide clear status reporting

  • Ensure projects are delivered on time, within scope and to a high standard

Leadership & Collaboration

  • Facilitate workshops, discovery sessions and stakeholder meetings

  • Translate business requirements into actionable delivery plans

  • Work closely with consultants, engineers, architects and leadership

  • Drive continuous improvement of project delivery practices and client engagement frameworks

What You'll Bring

We're interested in your ability to build relationships, manage delivery, and drive outcomes.

Ideally, you'll have:

  • 4 - 6 years' experience in account management, project management, consulting, or customer-facing delivery roles

  • Experience delivering technology, data, analytics, cloud or transformation projects

  • Strong commercial awareness and stakeholder management skills

  • The ability to manage multiple priorities across clients and projects

  • Exceptional communication and relationship-building skills

  • A proactive, solutions-focused mindset

  • Experience working with enterprise or government clients is advantageous

  • PRINCE2, PMP, Agile or Scrum certifications

  • Experience within a consulting or professional services environment

  • Exposure to data, analytics, AI, cloud or digital transformation initiatives

Why Join dataengine?

We're a specialist Data & AI consultancy with an ambitious growth trajectory and a strong reputation for delivering high-quality outcomes.

When you join us, you'll benefit from:

  • Meaningful work with some of New Zealand's leading organisations

  • Exposure to cutting-edge Data, Analytics and AI initiatives

  • A supportive and highly collaborative team environment

  • Ongoing professional development and career growth opportunities

  • Flexible working arrangements

  • Regular team events, social activities and learning opportunities

  • The opportunity to have a genuine impact on our clients and our business

Ready to Apply?

If you're looking for a role that combines client leadership, project delivery, and commercial growth within one of New Zealand's emerging Data & AI consultancies, we'd love to hear from you.

Apply now with your CV and a brief cover letter outlining why you're interested in joining dataengine.

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