Clinical Data Retrieval Analyst
Summary
Analyst pulls medical records from various EHR systems daily to support risk-adjustment and payment-integrity teams, managing a chart-request queue, verifying document quality and metadata, and safeguarding PHI per HIPAA. Shifts run 8 AM–5 PM ET on either Mon–Fri or Wed–Sun.
Job Summary: We are seeking a detail-oriented analyst who will be responsible for executing critical medical record retrieval activities in support of risk adjustment and payment integrity functions. The goal is to ensure all stakeholders have access to the right clinical data at the right time to best serve our members and the organization.
- Monday–Friday shift, 8:00 AM ET to 5:00 PM ET
- Wednesday–Sunday shift, 8:00 AM ET to 5:00 PM ET
Supervisory Responsibilities:
This position has no direct supervisory responsibilities.
Duties/Responsibilities:
- Manage a daily queue of chart requests that require logging into EHR (Electronic Health Record) systems and retrieving the necessary clinical information requested from the stakeholder team.
- Ensure that retrieved documents are of high quality, include necessary meta-data, and are readily available for teams to leverage in support of our members.
- Support the manager and internal teams in additional tasks that may include, but are not limited to, requesting EHR access for other team members, managing disenrollments from EHRs, tracking progress toward completion goals.
- Maintain professionalism and respect the privacy of the individuals in the requests. This role has direct access to PHI and therefore must be diligent in maintaining the confidentiality of the members following HIPAA guidelines.
- Perform other duties as assigned.