Cluster Sales Manager MICE & Groups

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Cluster Sales Manager MICE & Groups 25hours and Mama Shelter (f/m/d)

25hours Hotel Zurich West | Pfingstweidstrasse 102, 8005 Zurich, Switzerland

Company Description

In Zurich, we offer you three exciting workplaces: the 25hours Hotel Zurich West, the 25hours Hotel Zurich Langstrasse, and the first Mama Shelter hotel right by the Oerlikon train station. Both 25hours hotels tell their own story – and so do our colleagues. Our atmosphere is multicultural, our philosophy unconventional. We are a young team and love our informal culture mixed with good manners. Six meeting rooms, two restaurants, a bar – versatile opportunities to host parties and events in-house and bring cool products to customers and partners.

COME AS YOU ARE AND SHOW WHAT YOU CAN...

An exciting challenge awaits you in our 25hours and Mama Shelter hotel team.

Job Description

What your workday looks like...

• Brand ambassador for 25hours Hotels and Mama Shelter: Building and maintaining personal customer contacts as well as being the main point of contact for business partners and clients in the relevant business segment
• New customer acquisition and existing customer management for the MICE, Corporate, and Leisure Groups segments via phone and activities
• Participation in the creation and implementation of annual plans, campaigns, and activities
• Representing the hotels at trade fairs, networking events, as well as sales calls and events
• Continuous market observation and analysis
• Conducting hotel tours
• Developing strategies and measures to increase company success in consultation with the Sales, Marketing, and Revenue departments
• CRM maintenance, administrative sales tasks, and follow-ups
• Responsibility for sales performance via MICE booking platforms

Qualifications

Your personality counts more than your resume...

• You have already worked in a hotel of a comparable size and have not only gained promising experience in the sales department but have also already taken on responsibility as a member of the management team
• You speak fluent German and English; additional languages are an advantage
• You have the ability to inspire people with our concept, are a passionate creative mind, and yet you know what it means to handle administrative work cleanly and reliably
• Ideally, you are already familiar with systems such as Cvent, Anais (or other CRM systems), and Opera
• You are a doer – and openly admit it if you have made a mistake
• You bring not only your skills but also your character

Additional Information

What's in it for you...

• Get to know our 25hours Hotels and stay up to 10 nights a year for free as an employee
• As part of Ennismore, enjoy generous discounts when visiting our bars and restaurants as well as when booking hotel rooms around the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our colorful staff parties and much more...

Would you like to join our 25hours/ Mama Shelter tribe?

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Thank you for applying!

Good luck!

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