Collections Analyst
Summary
Collections analyst at PerkinElmer managing daily overdue accounts receivable follow-up, invoice dispute resolution, payment negotiations, and account reconciliation, with auxiliary credit and AR admin work. Core tools are Excel and SAP.
Mainly responsible for daily collection of overdue accounts receivable, dispute resolution and account follow-up, with auxiliary credit and AR admin work. Aim to accelerate cash collection and reduce overdue ratio.
Main Duties
- Perform daily follow-up on overdue accounts based on aging reports, contact customers for payment collection.
- Resolve invoice disputes, payment discrepancies and unapplied cash issues with cross-functional teams.
- Negotiate payment arrangements per company rules and track execution of payment promises.
- Complete account reconciliation and keep full records of all collection interactions in systems.
- Escalate problematic overdue accounts and complex disputes timely.
- Prepare regular collection reports and support ad-hoc credit & AR tasks.
Qualifications
- Relevant working experience in AR/Collections is required.
- Skilled in Excel; familiar with SAP system is an advantage.
- Strong communication, negotiation and problem-solving abilities.
- Able to stick to work procedures and deliver collection KPIs.