Commercial Card Program Manager

About the job

Term: 12 months
Location: Jeddah, KSA
Division: Banking & Technology
Relevant experience: 8-10 years experience
Mandatory requirements: Hands-on expertise in program management specifically related to credit cards and commercial cards.

Purpose of job

The program manager will be responsible for ensuring the successful and timely launch of the commercial card program. This role requires strong leadership, strategic planning, and cross-functional coordination to deliver a high-quality program that meets business and technical requirements.

Tasks

Core responsibilities and accountabilities

1. Planning & coordination
   Develop and maintain a comprehensive project plan. Coordinate tasks across internal teams and external stakeholders. Align deliverables with business objectives and timelines.
2. Risk management
   Identify potential risks early in the project lifecycle. Implement effective mitigation strategies to minimize impact.
3. Quality assurance
   Ensure compliance with business and technical requirements. Oversee testing phases and validate program readiness.
4. Communication
   Provide regular status updates to stakeholders. Manage expectations and maintain clear communication between client and technical teams.
5. Budget & resource management
   Monitor project costs and resource allocation. Ensure the program remains within approved budget parameters.
6. Post-launch support
   Oversee program deployment and ensure smooth go-live. Address post-launch issues promptly and effectively.

Knowledge and experience

Bachelor's degree in computer science, information systems, or a related field. Bachelor's degree in business, project management, or related field (Master's preferred). Proven experience in program or project management within financial services or payment solutions. Strong understanding of commercial card programs and associated technologies. Excellent communication, leadership, and stakeholder management skills. Proficiency in project management tools and methodologies (e.g., Agile, Waterfall). PMP or PRINCE2 certification is a plus. Experience working with payment schemes. Exceptional analytical, problem-solving, and communication skills, with a strong focus on collaboration and stakeholder engagement. Proven stakeholder management from technical and non-technical areas as well as senior management. Ability to work in a dynamic, fast-paced environment.