Community Manager
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Summary
Under the general supervision of the Regional Property Manager, the Community Manager’s primary responsibility is for the management of a student housing apartment community. This person is focused on the financial performance of each community, ensuring that it is properly staffed and managed to provide an optimal return to the investors. This person also has specific training and experience to oversee multiple managers and provide guidance on operating and financial issues to those managers.
Reports To
Regional Property Manager
Primary Duties and Responsibilities
- Meeting budgeted income, expense and leasing goals for the portfolio
- Evaluating market conditions to determine unit prices in accordance with the market and budgeted goals
- Providing management guidance on leasing/marketing, the renewal program and the move-out/move-in process
- Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and implements creative strategies around pricing, concessions, leasing incentives, and advertising to boost traffic and leases.
- Reviewing the financial operations of each community on at least a monthly basis
- Pre-approving all capital projects and major contracts before seeking Regional Property Manager final approval
- Hiring, training and supervising staff
- Conducting ongoing meetings with staff to keep them apprised of current issues
- Overseeing the annual budget process for each community
- Evaluating the staff of each community in regard to leasing guidelines
- Ensuring that all staff members provide the highest level of service to residents