Community Manager, KIA, long-term, on-going freelance

INNOCEAN USA, a full-service ad agency located in sunny Huntington Beach, CA, is seeking a Community Managerto join our KIA team! This is a long-term, ongoing, contract role.

We are a hybrid workplace, x3 days week in-office. Candidates must be local to SoCal.

We are looking for an explorer in search of our clients’ next big discovery! We’re an agency built on the belief that there is an ocean’s worth of innovation to explore that will enable us to bring our clients creative business solutions that can shape the future of their brands.

KEY RESPONSIBILITIES:

• Be the day-to-day social community manager for KIA America, publishing content on the brand’s channels and representing the social voice of the brand
• Distill conversations happening across all social channels to identify key posts and emerging trends – opportunities for the brand
• Work with Kia brand team, as well as across disciplines, to ensure a holistic, connected brand focus
• Report on both performance of KIA content in social space, as well as larger trends, consumer sentiment, and competitors
• Responsible for building audience within platform, planning and developing shareable content, participating and building relationships directly with fans and influencers, keeping the community engaged, and providing ongoing metrics tracking and optimization recommendations
• Demonstrates an understanding of client campaigns and associated goals; works closely with Account and Strategy team to ensure that all questions are addressed, and all relevant campaign materials are obtained
• Maintain a pulse on social media trends, conversations and culture
• Prepare reactive engagement opportunities
• Participate in live engagement moments; lead virtual “war rooms” as needed