Community Support Services Direct Support Professional

The Community Support Services Direct Support Professional (CSS DSP) is a meaningful entry-level opportunity for someone who is compassionate, dependable, and ready to make a difference. In this role, you will help individuals build confidence, strengthen life and social skills, and achieve personal goals through one-on-one support and community connection. We are looking for someone who takes initiative, brings creative ideas, and is committed to helping others thrive. Typically, this position includes working one-on-one with individuals 1 to 3 times per week for 3-hour shifts. Scheduling is flexible based on staff availability and the needs of the individuals supported, with both full-time and part-time opportunities available. Most individuals supported are high functioning, with minimal to no behavioral or medication-related needs.

EXAMPLES OF WORK DUTIES: (Examples represent common responsibilities for the position. Responsibilities may be added or removed based on the needs of the individuals)

1. Support individuals in community-based activities such as budgeting, menu planning, shopping, and recreational participation.

2. Teach and assist individuals with self-care and daily living activities, both personally and within their environment, as needed.

3. Provide support to multiple individuals at varying times throughout the day.

4. Help maintain a clean, safe, and supportive environment for the individuals served.

5. Create an atmosphere that is warm, respectful, caring, and home-like, with minimal friction among individuals and staff.

6. Advocate for individuals’ rights and encourage positive decision-making.

7. Promote inclusion and active participation in the community and the broader community.

8. Communicate effectively with individuals served, co-workers, supervisors, parents, guardians, and other agencies.

9. Collaborate with individuals served, family members, consultants, and related staff to help plan and implement Individual Plans.

10. Follow established procedures and document information in a manner consistent with expectations outlined in the Individual Plan.

11. Demonstrate Woodhaven’s values and support person-centered practices in daily work.

12. Represent Woodhaven positively to organizations, individuals, and government officials.

13. Maintain confidentiality in accordance with Woodhaven policies, Department of Mental Health regulations, and federal and state laws.

14. Maintain a Missouri Class E driver’s license with an acceptable driving record.

15. Maintain active auto insurance.

16. Use a personal vehicle when required and submit mileage reimbursement requests as applicable.

17. Perform additional duties as needed or as assigned by a supervisor.

18. Adapt to schedule or work location changes as needed to support individuals served and organizational needs.

Why Join Woodhaven

At Woodhaven, we believe the meaningful work of supporting others begins with supporting our own team. We are committed to creating a workplace where employees feel valued, encouraged, and equipped to grow. That commitment shows up in the way we invest in your well-being, your professional development, and your future—so you can continue making a difference in the lives of the individuals and communities we serve.

• Earn up to 4.5 weeks of paid time off as a full-time employee, with a PTO cash-out option for added flexibility.
• Build long-term financial security through Woodhaven’s pension plan with a 3% employee contribution and an 11% employer contribution.
• Receive paid training for certifications and job-related development so you can feel confident and prepared in your role.
• Access performance-based bonus opportunities, including up to $500 quarterly bonuses for eligible positions and annual bonuses for professional roles.
• Earn up to $500 in referral bonuses for helping us grow a strong, mission-driven team.
• Explore tuition assistance opportunities if eligible, supporting your continued growth and career development.
• Use Rain Instant Pay for added flexibility and access to earned wages when needed.
• Choose from medical, vision, dental, and supplemental benefit options that support your overall well-being.
• Benefit from a Big Tree Medical Membership.
• Access 100% covered scans and many common surgeries through Valenz Health.
• Receive support through a free Employee Assistance Program (EAP) for employees and their families.
• Take advantage of pre-tax Healthcues benefits.
• Use Paytient with up to a $1,000 credit limit and 0% interest for eligible medical and veterinary expenses.