Content Operations Manager

You design and manage scalable content operations across process management, tooling, AI-assisted production, performance measurement, localization, governance, and content systems. You build repeatable workflows and frameworks that help global markets produce and use content effectively.

Responsibilities

• Design an operating model for AI-driven content supply chains
• Document, roll out, and educate colleagues on workflows and frameworks
• Measure process and system effectiveness
• Facilitate content flow between markets
• Set up scalable content systems across formats, channels, and audiences
• Design repeatable content formats and libraries
• Build and maintain AI-assisted production pipelines
• Establish briefing infrastructure, intake standards, and governance models
• Develop localization frameworks and systems
• Implement reporting frameworks and dashboards

Requirements

• 7+ years of experience in Creative Operations or Content Operations
• Multiple years of experience creating content
• Familiarity with modern creative tools and digital asset management tools
• Interest or experience in operationalizing AI tools
• Experience developing frameworks for local and global needs
• Process design skills
• Data-driven performance measurement