Contribution Processor, Payroll Services

Fully remote part-time position processing employees benefit withholdings, working Monday through Friday (time of day to be determined). This position is hourly and nonexempt.

Duties

• Become proficient in retirement plan and flexible benefit plan contribution remittance processing to accurately allocate employee withholdings
• Process contributions with first with accuracy then with speed while maintaining accuracy
• Willingness to cross-train and expand skills and knowledge
• Maintain appropriate documentation of all client interactions
• Attend team, department, and company trainings
• Learn and apply applicable IRS code and DOL regulations applicable to retirement and flexible benefit plans (as appropriate)
• Reconcile payment amount and documentation
• Coordinate with Relationship Managers, Resolution Teams, Accounting, and other internal teams to resolve problems relating to information or payments
• Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas
• Contribute to a positive, friendly, and helpful team environment
• Complete other projects as assigned by Team Lead, Supervisor, Director, or Vice President