Crypto Community Manager
You'll serve as the primary face and voice of our token community, building meaningful relationships, developing long-term engagement strategies, and representing SHx at events and conferences. You'll own the entire community function, from planning activations to facilitating user feedback loops, with the goal of strengthening the SHx ecosystem across Discord, Twitter/X, and Telegram. You'll report to the CEO and collaborate closely with the Marketing Associate, Content Producer, and Product Marketing teammates.
Responsibilities
- Own and lead SHx's community strategy, growth, and engagement across key platforms
- Respond to community inquiries and feedback with empathy and accuracy
- Represent SHx at industry meetups, events, and conferences
- Design and host virtual events like AMAs, webinars, and token updates
- Work closely with marketing and product to surface community insights
- Create updates and high-signal messaging tailored to SHx token holders and advocates
- Track engagement, sentiment, and report on community health to leadership
- Provide regular reports to leadership on community growth, engagement, and sentiment
Requirements
- 7+ years of experience in community management or a similar role, preferably in blockchain, fintech, or tech startups
- Demonstrated success in building and managing online communities
- Exceptional written and verbal communication skills
- Proficiency in social media platforms, community management tools, and analytics software
- Strong organizational skills and ability to juggle multiple projects
- Must be proficient in prompting AI tools like ChatGPT and/or Claude
- Familiarity with cryptocurrency, blockchain technology, and SHx is a strong plus
- A deep understanding of online communities and the ability to navigate the complexities of community dynamics
- Authorized to work in the United States (required)
- No visa sponsorship available at this time
Benefits
- Health benefits