Customer Sales Representative

Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to providing leading-edge products and innovation to our customers. Our portfolio of technology helps power our world ---come join our team and see how YOU can make a difference.

Job Description:

Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to providing leading-edge products and innovation to our customers. Our portfolio of technology helps power our world ---come join our team and see how YOU can make a difference.

Job Description:

The Customer Service Representative, CSR, will support our Regional Sales Managers in administrative and customer-related tasks. The CSR has a key role, acting as intermediary between our sales managers, our China facility operators and our local customers, distributors and reps.

Essential Functions:

• Support Sales Managers with reportings, quotes, projects follow up, customers requests etc.
• Assist the sales operators located in China as needed with daily tasks including but not limited to: Purchase orders registrations and orders modifications, follow up with shipments reschedules, communicate trackings etc…
• Support requests from MPS Now
• Database updates:
  • New Customer accounts creation
  • New Projects registrations and updates
  • Samples requests registrations and shipment follow up
  • Quotations registrations
• Customer payments follow up
• Miscellaneous customer service support tasks: Lead time check, stock checks, shipment follow up, basic product information, etc…

Requested skills:

• Excellent level in English (both spoken and written)
• Good communication skills
• Self driven
• Team work

Monolithic Power Systems, Inc. (MPS) is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of MPS to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Monolithic Power Systems, Inc. (MPS) is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of MPS to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.