Customer Service Engineer
Responsibilities
- Responsible for providing outstanding customer service in a prompt and
efficient manner.
- Acquire extensive and sound product knowledge in order to provide support to
our customers in a timely and effective manner.
- Track open customer issues and keep customers posted on the status update.
- Identify potential business development opportunities with existing customers
and refer leads to sales team.
- Provide product technical support to consumers and influencers.
Visit construction sites and advice on best practices.
- Impart product training to users through meets.
Requirements
- BE Civil Engineering
- Understanding of construction practices, methods and its applications
- Ability to communicate technical subjects clearly as appropriate for the topic
and audience
- Excellent communication and interpersonal skills