Customer Service - Order Entry

Job Description:

This position is primarily focused on customer service, order entry and administrative office work. You need to be highly organized and have strong computer and administrative skills.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Politely greet visitors making sure they follow all protocols and assisting them in getting where they need to go
• Promptly handle incoming phone calls, emails and all forms of communications
• Filing of company documents both in paper and electronic formats
• Maintain the office related supplies including placing, receiving and distributing orders
• Manage all mail functions including sorting and delivering incoming mail and preparing and sending outgoing mail
• Prep, review, and data enter purchase orders to ensure accuracy and prepare for production in timely manner but with high level of accuracy
• Processing of orders in our ERP computer system
• Various data entry tasks which need to be done in a timely manner but with a high level of accuracy
• Other administrative tasks that may be requested
• Computer skills should include extensive experience with Microsoft products – Excel, Word and Outlook, Enterprise Resource Planning (ERP) systems, Adobe and similar office systems