Customer Service (Order Processing)1

Basic information:

• 5.5 days between Mon - Sat, alternate Sat WFH 7am - 6pm

• Location: Joo Koon (West)

• Industry: FMCG / Food services
  

Job scope:

• Process customer orders accurately, ensuring correct pricing, quantities and supporting documentation.

• Respond to enquiries relating to products, quotations, lead times, pricing and order status.

• Coordinate and resolve after-sales matters, including returns, exchanges and delivery-related issues.

• Liaise closely with Warehouse, Logistics and Sales teams to ensure smooth order fulfilment and excellent customer service.

• Process sales orders and backend documentation to support accurate picking, packing and delivery operations.

• Prepare quotations based on approved pricing guidelines and inputs from the Sales/Commercial team.

• Perform any other duties assigned by Management.
  

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Tong Xi Yao (Xavier) | R25158887